IT System Management
The heart of any firm is its information systems. Globalization and outsourcing have resulted in a higher demand for a functional IT infrastructure. A good server system is essential for an organization’s commercial activities to run smoothly and efficiently. Because even a few seconds of downtime can have a negative impact on your business and result in a loss, it’s critical to keep your company’s server system up and operating.
In other words, with the introduction of e-business and the rising demand for system uptime and maintenance, efficiently coordinating and administering your information systems (IS) infrastructure has become critical.
IT System Management Services
RMM Software
RMM is a type of remote monitoring and management tool which helps MSPs to monitor client endpoints, networks and computers remotely. RMM or network management software is a type of remote IT management software used by Managed IT Service Providers (MSPs) to remotely monitor client endpoints, networks, and computers. With RMM, MSPs can remotely roll out patches and updates, install and configure software, solve issues, etc.
Remote Access and Controls
One of the benefits of the cloud and mobility is that computing can be done from anywhere. But when there’s an issue, “anywhere” isn’t a place you can get to so you can diagnose and fix the problem. Same goes for management of remote devices. Just as the users need to access network resources remotely, you need to be able to access and manage users’ devices remotely. Adonai’s Remote Access and Control lets you do just that.
Mobile Device Management
The proliferation of user-selected devices—all using a variety of operating systems and service providers—makes your job that much harder. And you can’t compromise the integrity and security of your IT systems. Adonai’s Mobile device management (MDM) enables you to manage an array of mobile devices that are as diverse as your users.
IT Automation Library & Scripting
Like any job, IT includes a lot of tasks that, while important, are repetitive and tedious. Automating those tasks frees you up to focus on other activities that require more expertise and ingenuity, such as planning and problem-solving. Adonai’s IT Automation Library and Scripting platform provides an automation engine that enables you to better manage and control your IT operations and processes.
Network Assessment
Network assessment is a term that refers to various things in the context of network devices. It could mean the analysis of such network devices to find which devices are obsolete. It could also refer to the assessment of network performance, a review of network architecture, a security assessment of network devices (including security compliant configuration, bugs, vulnerabilities etc.). The term network assessment could also be used to refer to the network inventory used to discover what network devices are running on the network. The definition of network assessment could also include applications, servers, operating systems etc.
Analytics & Reporting
You’ve got lots of data about the network environment. But transforming that data into meaningful insights to improve operations and identify potential problems before they strike requires careful analysis, clear communication of results, and actionable recommendations. Adonai’s Analytics and Reporting enables you to take a proactive, data-driven approach to prevention.
Patch Management
Patch management is the process that helps acquire, test and install multiple patches (code changes) on existing applications and software tools on a computer, enabling systems to stay updated on existing patches and determining which patches are the appropriate ones. Managing patches thus becomes easy and simple.
Patch Management is mostly done by software companies as part of their internal efforts to fix problems with the different versions of software programs and also to help analyze existing software programs and detect any potential lack of security features or other upgrades.
Android Device Manager
Mobile devices get lost, and sometimes stolen. It happens. But when those devices have access to organizational systems and data in addition to the user’s personal info, it’s more than just an annoyance – it’s a security risk for everyone. Adonai’s Android Device Manager allows you to view and control devices attached to your system.
Network Performance
There is so much on today’s networks that it’s hard to know what’s there, how well it’s running, and if anything needs your attention. And you’d much rather find and fix an issue proactively—before your user’s experience pain and the problem reports start rolling in. Adonai’s Network Performance enables you to monitor the performance of all network-connected devices, including endpoints, servers, hypervisors, routers, switches, and firewalls.
Auto Discovery & Deployment
Bringing a new customer on board means having to get quickly up to speed on their entire IT environment so that you have a clear picture of exactly what it is you’ll be managing. That’s a lot of devices to identify, not to mention the details you need to capture about all of those devices. And then you need to maintain an up-to-date view on an ongoing basis. Adonai’s Auto Discovery and Deployment helps you quickly get an accurate lay of the land.
Software Deployment
Software development involves the process of creating applications and software programs by writing and maintaining the source code. It is about the complete process and the stages involved throughout the software development life cycle (SDLC).
The software development is a step by step process of inventing, specifying, coding, recording, testing and fixing bugs that is done to create and manage frameworks, software components or even to develop a complete application.
Cloud Based Monitoring
Your IT environment is a true ecosystem with a wide range of servers, endpoints, applications, databases, security tools, and more. Adonai’s Cloud-based Monitoring delivers a comprehensive platform that automates IT administration to improve efficiencies. Cloud monitoring deals with reviewing and managing the operational workflow and processes inside a cloud infrastructure.
Help Desk
A help desk system typically has a broad focus, providing users the best possible support for their IT needs. It offers centralized resources to track, analyze, and facilitate the resolution of issues. Some examples of help desk include technical support centers, product warranty and support functions, as well as facility service centers. They provide help through several channels such as toll-free numbers, instant messaging, and email.
